Tag Archives: Trust

Can You Manage Your New Year Resolutions?


7 CEO Tips To Keeping Your New Year’s Resolution On Track

As we near the end of January, how’s your new year’s resolution going?

It’s around now that most New Year’s resolutions fail, as the initial motivation and drive has been gobbled up by the daily grind and routine. But fear not, we’ve put together seven solid ways that top CEOs make change stick, starting with a quote from the epic philosophical journey that is Kung Fu Panda.

“There is no secret ingredient” Po.

When it comes to making change stick, there is no silver bullet or simple method, but there are steps you can take to supplement your will power and motivation. Not so much secret ingredients as ‘best practice’ for achieving resolutions:


  1. Make your goals specific

Stands to reason that if you know what your goal is, you stand a better chance of achieving it, if only because you’ll clearly know when you’ve got there. By being specific you’ll know how far away from your goal you are and how to achieve it, keeping you motivated and able to visualise the end result.

Visualising is very important; it’s linked to positive self-talk and statistically increases the likelihood of you achieving your aim.


  1. Record your progress

Photo’s of your body, diaries, tracking figures, it doesn’t matter how you record your journey; just make sure that you do. ‘Future you’ will need to see progress to reassure you and keep you on track, this is why measuring and recording change is so important.

Like any change, you should be prepared for it to take time, which can be hard. But by measuring progress you can help make it clear that change is happening even when you may think it’s not.


  1. Patience

Change is woven into time like a tapestry of life itself. True change takes time and the path is seldom straight, but that’s the beauty of it. A resolution is about more than achieving a goal; it’s about discovering what you’re capable of along the way, smashing through the fatigue and barriers that have prevented you from doing it so far.

Sure, when you’re ramped up and raring to go, it can be difficult to maintain the motivation when change appears to be slow. But time will soon pass and you’ll be proud that you kept going. Or disappointed that you let your impatience get in the way of success, again.


  1. Share your goals

This one is always contentious, some people don’t like the pressure of having to share progress and some like the idea of achieving a resolution in secret, leading to a big reveal. But really, sharing your goals is a great move that can keep your resolution on track for longer.

Friends and family can offer great support and encouragement, which in your weakest moments will be a great help. And remember you’re no expert, so by opening your ambition up to the world you could receive some great advice that takes your efforts to the next level.

And if all that fails, guilt is a powerful motivator – there’s nothing like the thought of having the ‘I gave that up’ conversation with loved ones. As Billie Jean King said, pressure’s a privilege.


  1. Make time for change

You may have got this far on sheer commitment alone, but as time goes on and life continues to throw curve balls, you’ll last longer if you schedule time for change in your routine. Dedicate a regular evening, an hour or whatever you can in the pursuit of your goal; it’ll make it more structured, professional and tangible.

It also helps you take control of the emotions attached to resolutions, you don’t need to be worrying about change all the time, because you have an allotted time dedicated to it. It fits in around the rest of your life and by giving it a specific time slot; you’ll be able to better measure progress and ability over the weeks, months and years.


  1. Do something, however little it may be

‘Imperfect action is better than perfect inaction.’

‘There’s no such thing as a bad workout.’

You know what we’re getting at; doing something is better than doing nothing. So don’t set yourself unrealistic goals and don’t beat yourself up if you can’t squeeze in your development every week. Just make sure you do what you can.

And if you think you won’t have time, you definitely have time. Take action when you can and you’ll feel better. Also, going for a five minute run or picking up a book for 20 minutes can easily turn into a full session before you know it.


  1. Failure is your friend

This little chap is essential, in fact you can’t change without some form of struggle, it’s an integral part. Never ever treat a setback as a problem, never give it negative headspace and understand that it’s part of the process. Failure means you’re pushing your limitations, it means you’re on the edge of your talent and growing it.

Failure is you laying extra railroad – every time you fail you put down extra tracks so next time you go further and get closer to your destination.

Failure is awesome so just imagine what success is like. You can’t have one without the other, so remember why you chose your resolution and keep going. Here’s to 2017 being the year you make it.

©Lumina Coaching Ltd



The Power of Positive Thinking

A free tool to maximise your career potential (and you’ve had access to it all along)

impossible-unable-photo“That thing at work I’ve been asked to do – I can’t do it. I’m not capable of doing it and my colleague could do it better. So I won’t bother.”

Sound familiar? It’s negative self-talk and it can have a stifling effect on your potential. So in this blog we’re looking at the benefits of positive self-talk and how it can help your career.

Talking to yourself is fine; just make sure it’s positive

Your mind is a special effects unit designed to stop you from getting killed, and its weapon of choice is fear. It will use this weapon whenever it senses threat. These days, the threat is more likely to be on your self-confidence than your life – sabre tooth tigers have been replaced by skillsets and rival tribes by talented work colleagues. But the physiological and physiological reactions internally are the same.

From poor self-esteem and low confidence to self-doubt and inadequacy, your mind can conjure up any thought it likes and create strong, emotional feelings to ‘protect’ you. Unfortunately, this gets in the way of progress.

But therein lies the empowering, career-boosting opportunity

If you can create feelings of negativity, you can equally create feelings of positivity.

It might not feel like it, as it races off at the speed of thought, but you have complete control over your mind. The world is ‘inside out’ not ‘outside in’, you decide how you react to situations. The world doesn’t ‘make’ you feel anything and you can choose to be positive in all situations.

When you adopt this viewpoint and base your thoughts on reality – what you know to be true – and not on fear of failure, you’ll begin to expose negative thoughts as simple, fear-driven reactions. You’ll accept that they occur, but they’ll no longer create negative feelings.

Switching to positive self-talk

Positive self-talk is a career building tool that can improve your work performance, productivity and success, and it’s completely free. Here’s how to make the switch to a more positive internal dialogue:


  1. Start recording daily accomplishments, big and small, because in a busy working environment, wins rarely get the celebration they deserve.
  2. Write down what makes you unique, what your strengths are and how you’ve used those strengths to get a result. Keep these answers close and read them every day.
  3. Don’t over-generalize with terms like ‘never’ and ‘always’, be accurate and specific about an issue and don’t indulge in self-pity – keep your reactions based on reality.
  4. Catch yourself being negative and instead choose to be positive. The more you do this the more it will become second nature. Life’s short and negativity is a waste of energy.
  5. Be your own biggest fan, no one will sort your career for you so get behind your goals by giving yourself a pep talk when you need it, or at the start of the day. A short, positive statement can go a long way.

Positive self-talk and new jobs

Positive self-talk is particularly beneficial at a time of workplace uncertainty or loss of complete control over your career. This typically occurs when starting a new job or when taking on challenges outside of your established skillset. Tell yourself ‘you got this’ and just do it, you don’t know the future, so don’t write it with negativity – be positive.

Try visualisation

Winning athletes visualize themselves winning before they begin. It’s a form of positive self-talkcan-and-cant-photo that fills your mind with positive thoughts and useful feelings conducive to success. For instance, if you are preparing for a pitch, visualise yourself confidently delivering it, If you are preparing to finish a big project, then visualise yourself nailing it on time.

With these techniques you can start a more positive internal conversation with yourself and quit wasting time on useless negativity.

©Lumina Coaching Ltd







Trust relationships are vital to the way we do business today.

trust-plaqueDoes your business have high trust? Examine the culture in your own place of work. The foundation of trust will permeate every aspect of your company: the people, the products they produce, the service they deliver and the corporate culture. This is why I consider trust to be a non-negotiable trait. If trust is lacking, take the necessary steps to allow this vital immeasurable to improve.

The challenge is having a conceptual framework and analytical way of evaluating and understanding trust. Without the proper framework for evaluating trust, there’s no actionable way to improve our trustworthiness, whether it is internally or externally.

The model of trust that I like to use was built and developed by Charles H. Green, which has evolved over many years. This is explored in his three books: The Trusted Advisor, Trust-Based Selling, and The Trusted Advisor Field book.

The Trust Equation is now the cornerstone of my practice: an analytical model of trustworthiness that can be easily understood and used to help yourself and your organisation.


What do I mean by these variables?

  • CREDIBILITY. These are the words we speak. For example, we may say, “I can trust what she says about coaching; she’s very credible on the subject.”

RELIABILITY. This is about our actions. We might say, “If he says he’ll deliver the results tomorrow, I trust him, because he’s dependable.”
  • INTIMACY. This 

refers to the safety or security that we feel when entrusting someone. We might say, “I can trust her with that information; she’s never violated my confidentiality before, and she would never embarrass me.”

A person’s focus. In particular, whether the person’s focus is primarily on him or herself, or on the other person. For example, “I can’t trust him on this deal — I think he’s too focused on what he’ll get out of it.” Or, “I don’t trust her — I think she’s too concerned with her own agenda”.


Trust in business requires good “scores” on all four variables in the Trust Equation. You want high credibility, reliability and intimacy, and low self-orientation.

How does the level of trust currently stand at your company? What could you do to help it increase? I look forward to hearing your thoughts.


©Lumina Coaching Ltd